Twenty years of keeping security customers successful

ExtraHop

NDR platform | ~$18M ARR | 12 enterprise accounts | 120% quota | 130% NRR | 95% GRR

• Owned renewal and expansion forecasting across a ~$18M ARR NDR portfolio: 120% of quota, 130% NRR, 95% forecast accuracy, 7 expansion opportunities.
• Expanded a Fortune 500 financial services account by $2.4M by finding segmentation, visibility, and detection coverage gaps across east-west traffic.
• Held 95% GRR while recovering a $1.35M at-risk renewal through CISO realignment and SOC enablement.
• Cut time-to-value 20% across Fortune 500 healthcare environments by restructuring deployment workflows and speeding rollout of high-impact detection use cases.
• Cut MTTR for one healthcare customer from 24 hours to 9 hours (63% faster) in six months by closing telemetry gaps, fixing asset classification, and connecting NDR data to SOC investigation workflows.

Securonix

Next-gen SIEM | $27M ARR | 6 enterprise accounts | 115% quota | 100% renewal

• Renewed 100% of contracts up for renewal across a 6-account, $27M SIEM portfolio by spotting risk early, rebuilding stakeholder alignment, and setting clear escalation ownership.
• Reached 95% renewal forecast accuracy through structured risk reviews, health scoring, and executive sponsor tracking.
• Improved log ingestion quality, detection coverage, and alert triage to move customers toward AI-assisted SIEM operations.

McAfee

Endpoint, DLP, and threat intelligence | $55M ARR | Fortune 500 | 125% quota

• Grew a $55M Fortune 500 portfolio 20% YoY by leading 14 multi-million-dollar renewal and expansion cycles.
• Served as senior escalation lead for the most complex Fortune 500 accounts.
• Improved adoption of endpoint, DLP, and threat intelligence platforms by mapping product usage to SOC workflows and executive risk priorities.

Auth0 (now Okta)

IAM platform | $15M ARR | 14 enterprise accounts | 99% retention | 115% NRR

• Delivered 115% NRR across 14 accounts at high-growth tech companies by leading executive business reviews with customer engineering, product, and executive leaders.
• Raised NPS from 33 to 65 by rebuilding success playbooks and introducing structured success planning.

Total Trial Services

Legal technology services | 87 clients | 8 direct reports

• Led customer engagement across 87 clients and managed an 8-person team.
• Coached and developed first-line managers to build accountable, data-driven teams.
• Raised client retention from 73% to 95% by building onboarding, satisfaction tracking, and escalation processes.

Proofpoint

Email security | $18M ARR | 18 enterprise accounts | 98% retention

• Kept 98% retention across an $18M portfolio of 18 enterprise accounts by driving adoption of email security and advanced threat protection.
• Built a $1.65M+ expansion pipeline through health checks and customer engagement.
• Stabilized high-risk accounts by coordinating complex escalations across support, product, and engineering.

Keynote Systems

• Scaled the team from 8 to 17 direct reports, raised CSAT Top Box from 66% to 83%, and maintained 99% enterprise retention.

Trend Micro

• Managed 11 enterprise financial-services and healthcare accounts across endpoint and network security, leading customer reviews, integrations, escalations, and adoption.